Trust Centre

AI Transparency Policy

When AI is used, what it can see, and what it cannot do.

Last updated: July 8, 2026 · Panzoe Technologies

1. When AI is used

AI powers the heart of Panzoe: copilot conversations, Panzoe Daily briefings, the AI Inbox triage and reply drafts, calendar insights, feedback analysis and cross-pillar recommendations. Wherever content is AI-generated, it is presented inside AI features — Panzoe does not disguise AI output as human-written communication.

2. What the AI can access

Copilots operate on your workspace's shared AI Brain: the content you add plus summaries synced from integrations you chose to connect. Access is permission-filtered — workspace admins can block specific copilots or restrict integrations to specific pillars, and those restrictions are enforced on every AI request, including when copilots consult each other.

3. How responses are generated

Panzoe sends your prompt plus relevant, permission-filtered context to established AI model providers (OpenAI, Anthropic, Google) and returns the generated response. We do not permit these providers to use your content to train their foundation models. Some features use AI 'tools' — structured actions such as searching your inbox — which are logged and, for any write action, require your explicit confirmation.

4. Limitations & hallucinations

AI can be wrong. It may produce inaccurate, incomplete, outdated or fabricated information ('hallucinations'), misread context, or reflect biases in its training data. Panzoe reduces these risks by grounding responses in your real data, but cannot eliminate them. Always verify important information before acting on it.

5. Not professional advice

AI output is informational assistance, not legal, medical, financial, tax or other professional advice. For decisions with significant consequences, consult a qualified professional. You remain responsible for the decisions you make and the actions you approve.

6. Your controls

Connecting integrations is always optional and reversible. You can disconnect services, purge synced data, restrict copilots, delete AI memory items and delete your account entirely. AI features degrade gracefully — Panzoe never requires you to connect anything.

Questions about this policy? Contact us at legal@panzoe.ai or visit the Contact page.
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