Trust Centre

Trust you can verify.Not just promise.

Panzoe connects to the most personal parts of your life — so every claim on this page describes what the platform actually does today. No invented certifications, no vague assurances. Your rights, our responsibilities, and the guardrails around our AI all live here.

All systems operationalView status →

Our commitments — as implemented

Encrypted everywhere

TLS 1.2+ in transit; OAuth tokens additionally AES-encrypted at the application layer.

Passwords never stored

Salted, adaptive bcrypt hashing — plain-text passwords never touch our systems.

Never sold, never trains

Your data powers your copilots. It is never sold and never trains third-party foundation models.

GDPR & PIPEDA aligned

Canadian company with EU adequacy — full export, deletion and objection rights, worldwide.

Least-privilege access

Minimum OAuth scopes, workspace isolation, and role-based control over connected data.

14-day money-back

Your first purchase is protected by a genuine, human-reviewed money-back guarantee.

The complete policy library

Nineteen documents covering every dimension of the platform — written in plain language and updated as Panzoe evolves.

Legal agreements

The contracts that govern your relationship with Panzoe.

The agreement that governs your use of Panzoe.

Acceptable Use Policy

The rules that keep the platform safe for everyone.

Intellectual Property & Copyright

Ownership of the platform, brand and AI systems.

Trademarks & Community

Using the Panzoe name, and community standards.

Privacy & your data

What we collect, why, where it goes, and the rights you hold.

Every category of data we collect and how it's used.

GDPR & Data Processing

Lawful bases, retention periods and international transfers.

Data Rights & Deletion

Exactly what happens when you export, disconnect or delete.

Subprocessors

Every third-party service that may process your data.

Cookie Policy

Minimal cookies, transparent categories, real choices.

Law Enforcement Requests

How we handle government and legal requests for data.

Security & reliability

Only protections that exist today — nothing invented.

Security Policy

Authentication, encryption, OAuth handling and AI safety controls.

Vulnerability Disclosure

Good-faith research welcome — with safe harbour.

System Status

Live platform health, checked in real time.

Service Availability

What to expect from Panzoe's platform availability.

AI governance

How our AI works, what it can see, and where its limits are.

AI Transparency

When AI is used, what it can access, and what it cannot do.

Responsible AI

Ethics, human oversight, bias reduction and user safety.

AI Disclaimer

AI can make mistakes — what that means for you.

Billing & refunds

Fair, predictable commerce with no dark patterns.

Subscription & Billing

Renewals, upgrades, invoices and taxes, explained.

Refund Policy

14-day money-back guarantee on your first purchase.

Talk to a human.

Every trust, privacy and security enquiry reaches a real person — not a queue. We aim to respond within one business day.

Visit the Help Centre

legal@panzoe.aiLegal & compliance privacy@panzoe.aiPrivacy & data rights security@panzoe.aiSecurity reports billing@panzoe.aiBilling & refunds

Panzoe Technologies · A global AI platform, incorporated in Canada · GDPR & PIPEDA aligned